Managed Services
The support you need to help grow your Gaming BusinessOur managed services solution provides you with a tailor-made package of turnkey services to suit your individual business needs’ including media services, operations services and customer relationship management. All of our turnkey managed services are available from pre-launch throughout your business lifecycle, providing you with the support you need to help manage and grow your gaming business.
Whether you are looking for help with your acquisition strategy, faster payments, increased customer lifetime value or for advanced responsible gaming and player protection tools – our managed services solution has it covered for you.
Accelerate your digital transformation with our successful media services
At Winning Software, our conversion-focused team has extensive knowledge and experience of driving results for online casinos and with successfully supporting land-based casinos in their digital transformation. With our media managed services solution, we create a proven acquisition model that specialises in following player journeys and focuses on customer experience, providing you with actionable, competitive insights to help you make better decisions around your acquisition strategy.
The high performing Media Service for a better ROI
With our Media managed service we take care of your digital marketing campaigns for you, to generate high-quality traffic to your site. Our media managed services provide a full package of the most valuable traffic sources covering all channels to make sure that every opportunity is captured (Google Ads, social media marketing, affiliation and SEO).
Why Winning Software’s Media managed services?
Create a happy and more sustainable customer base
Our first-line customer support team are highly skilled and have undergone Gamcare accredited training ensuring that our commitment to responsible gaming is reflected in everything that we do.
At Winning Software, we understand that brand loyalty is a key element of increasing your customer lifetime value. We strive to build strong relationships with our partners, which is reflected in the quality of service we deliver throughout our managed service solutions.
Outsource your gaming operations to the right managed service provider
Create a seamless customer experience while promoting sustainable gaming and a sustainable customer base with our advanced player protection tools. Our dedicated and experienced operations team takes care of all operational aspects of your organisation including support, compliance, risk & fraud and KYC.
Why Winning Software’s Operations Services?
Create a better customer journey with our proactive CRM team
At Winning Software, customer relationship management is so much more than a CRM tool, it’s all about creating an integrated customer strategy that focuses on your customer journey and lifetime value. We like to form a symbiotic relationship with our partners to help make your life easier by listening to your needs and taking care of your entire customer value chain for you so that we can help you improve your customer relationships.
We make your life easier by taking care of your customer value chain for you
Whether you are looking for help with your digital transformation, casino management, VIP management or sports management, our dedicated team of experts are here to make your life easier.
With over a decade of experience from within a B2C gaming environment, and with expert knowledge of our in-house CRM system and tools, and of our products, our CRM team is always one step ahead of the game, when it comes to delivering a proactive customer relationship management approach.
